Personvernerklæring

Bellefleur operates this store and this website, including all related information, content, tools, and all related features, products, and services, to offer you, the customer, a personalized shopping experience ("the services"). Bellefleur is operated by Shopify, which enables us to provide the services to you. This privacy policy describes how we collect, use, and disclose your personal information when you use, visit, or make a purchase through the services, or when you communicate with us in other ways. If there is a conflict between these terms of use and this privacy policy, this privacy policy shall apply regarding the collection, processing, and disclosure of your personal data.

Please read this privacy policy carefully. By using and accessing the services, you confirm that you have read this privacy policy and understand how your information is collected, used, and disclosed as described herein.

Personal Data We Collect or Process
When we use the term “personal data,” it means information that identifies you or can reasonably be linked to you or another person. Personal data does not include information collected anonymously or that has been anonymized so that it cannot identify or reasonably be linked to you. We may collect or process the following categories of personal data, including inferences drawn from this personal data, depending on how you interact with the services, where you live, and as permitted or required by applicable laws:

  • Contact info including name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and account numbers, payment card details, account information, transaction details, payment method, payment confirmation, and other payment data.

  • Account information including username, password, security questions, preferences, and settings.

  • Transaction information including items you view, add to cart or wishlist, purchase, return or exchange, and your past transactions.

  • Communication with us including information you provide in communications with us, like customer support requests.

  • Device information including device, browser, network connection info, IP address, and other unique identifiers.

  • Usage information including how and when you interact with or navigate the services.

Sources of Personal Data
We may collect personal data from:

  • Directly from you, such as when you create an account, visit or use the services, communicate with us, or provide personal data in other ways.

  • Automatically via the services, such as from your device when using our products or services or visiting our websites, including through cookies and similar technologies.

  • From our service providers, such as when authorized to enable certain technologies and when they collect or process personal data on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Data
Depending on how you interact with us and the services you use, we may use your personal data to:

  • Provide, customize, and improve the services, including fulfilling contractual obligations, processing your payments, distributing orders, remembering preferences and interests, sending account notifications, handling purchases, returns, exchanges, managing accounts, organizing shipping, enabling reviews, and tailoring your shopping experience.

  • Marketing and advertising, including sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you online ads based on your previous activity.

  • Security and fraud prevention, such as authenticating your account, ensuring secure payment and shopping experience, detecting and preventing fraudulent or malicious activity, protecting public safety, and securing the services. You are responsible for keeping your account login information secure.

  • Communication with you to provide customer service and maintain our business relationship.

  • Legal reasons, including complying with laws, legal processes, law enforcement requests, civil litigation participation, enforcing our terms or policies, and protecting our services and rights.

Disclosure of Personal Data
We may disclose your personal data to third parties for legitimate purposes consistent with this privacy policy, for example:

  • To Shopify, retailers, and other third parties providing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, shipping).

  • To business and marketing partners for delivering marketing services and ads, e.g., through personalized advertising using third-party services. These partners use your data according to their own privacy policies. Depending on your location, you may have the right to opt out of targeted advertising.

  • When you instruct or consent, such as for product delivery or use of social media widgets or login integrations.

  • To our partners or within our corporate group.

  • In business transactions such as mergers or insolvency, to comply with legal requests, enforce terms or policies, and protect our rights and services.

Relationship with Shopify
Shopify hosts the services and collects and processes personal data related to your access and use of the services to provide and improve the services. Information you submit is transferred to and shared with Shopify and third parties that may be located outside your country to provide the services and improve them. Shopify may use personal data collected from your interactions with our store, other retailers, and Shopify itself to provide enhanced features. Shopify is responsible for its data processing. For more information, see Shopify's privacy policy here.

Third-Party Websites and Links
The services may contain links to third-party websites and platforms. We are not responsible for their privacy or security policies. Information you share on public or third-party social media platforms may be visible to others without restrictions.

Children's Data
The services are not intended for children, and we do not knowingly collect personal data from children under the legal age. If you are a parent or guardian of a child who provided us information, contact us to request deletion.

Security and Data Retention
No security measures are perfect. Information sent to us may not be secure in transit, so avoid sending sensitive info through insecure channels. We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices
Depending on your location, you may have rights such as to access, delete, correct, or transfer your data, to manage marketing preferences, and to object to or restrict processing. If you are in the UK or EEA, you have additional rights such as withdrawing consent. We do not retaliate for exercising your rights and may verify your identity as required. You can exercise your rights via the services or by contacting us. More info about Shopify's data usage and rights is at https://privacy.shopify.com/en.

Complaints
If unhappy with our data handling, contact us. You may have the right to complain to your local data protection authority.

International Transfers
Your data may be transferred, stored, and processed outside your country. Transfers outside the EEA or UK use recognized safeguards such as standard contractual clauses or rely on adequacy decisions.

Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in practice or legal requirements, updating the "last updated" date and providing notice as required.

Contact
If you have questions about our privacy practices or want to exercise your rights, contact us at:
Email: post@bellefleur.no
Address: Suhms gate 20C, Oslo, 0362, Norway

In accordance with applicable data protection laws, we are the data controller for your personal data.